"Fantastic service from Alex would highly recommend. Thanks."
Highly recommended, great service, great watch!
Absolutely delighted with the 5 digit Sub I got from Alex at Watches of Whitby. The watch was in immaculate condition, perfectly packaged and came incredibly quick. Alex was super helpful throughout with all my questions and checked in afterwards to make sure I was happy with my purchase and had everything I needed. I would be (and hopefully will be) more than happy buying from Watches of Whitby again. Thank you for the lovely watch!
Great dealing with WoW!
I am absolutely delighted with my purchase and also the excellent customer service I received from Watches of Whitby. Alex was superb; he responded to my messages quickly and answered my many questions thoroughly, honestly and reassuringly. I was buying a very special watch as a surprise present for my husband on our 40th wedding anniversary and had been searching for the right watch for a very long time. I’m so pleased I found it at Watches of Whitby, and cannot recommend them highly enough.
Alex was excellent to deal with. Everything was as described and delivery was very prompt. Packaging was extremely carefully wrapped. Highly recommended. Would happily purchase from Alex again.
Excellent service, watch exactly as described. Very pleasant and helpful with questions on the phone regarding purchase. First time I have bought online and unseen from a dealer , but would highly recommend watches of Whitby to anyone.
Very happy with my Rolex Explorer which was just as described and very well packaged. I received the watch via Royal Mail less than 24hrs after ordering it. Good communication also with updates on my order throughout the process.
Excellent service all round, i would be more than happy to purchase from Alex again. Great service, great watch.
Very professional people to work with. They reply quickly and with courtesy and care, not to mention empathy and humour! The watch was exceptionally well packaged and n perfect condition, as described.
Fantastic dealer. Would not hesitate to use again. Great communication.
Beautiful watch. Very professional, pleasant and efficient company.
Very happy would use again.
Alex was brilliant, he was extremely professional and quick to reply. Very helpful with the process and answered all questions I had. The watch arrived the next day and was as stunning as the pictures showed. Fully recommend and will be revisiting again.
Alex was extremely communicative and helpful. Rarely do you find people so willing to go the extra mile. Sadly the purchase was cancelled as there was one feature I needed for the watch and it didn't have it. Would work with him again.
"Really good photos, communication and delivery. Would use again. Thanks Alex and Michael."
"Brilliant, reliable and honest jeweller. I have since visited their shop in person and can verify that they are a reputable outfit. Buy with confidence"
5 star Shipping, 5 star Item description and 5 star Communication.
"I had the very best experience with Alex and Leanne at Watches of Whitby. The service was second to none, extremely warm and welcoming but also professional. Form the moment we engaged in the transaction I felt nothing was too much trouble for them in providing me with a rewarding experience. I highly recommend Watches of Whitby and that you make the effort to visit the store and enjoy the town."
"Great experience. Alex is professional and very reactive. Once we agreed on the sale the watch was delivered the very next day. Would recommend"
"Great service. Top class watch. Thanks"
"Dealing with Alex and Michael was an absolute pleasure. Communicated every step of the way and made this feel like just another purchase, that’s how assured I was. Will happily be buying for them again."
"Thank you so much for the amazing service and help I received from Alex of Watches of Whitby. I was after a Rolex Sea Dweller for my husband and my 30th wedding anniversary. First class service from start to finish."
"Alex was super helpful, answered all my questions and the watch was delivered promptly. Thanks again :)"
"Excellent service! Accurately described and great communication throughout."
"Alex was great to deal and item arrived exactly as described, thanks for your help and quick service!"
"First class service!! Would highly recommend"
"Everything went very smoothly. Very good contact with the seller from the order to the implementation. Goods as described by the seller. I recommend"
"Very good service. Very helpful. Would recommend to everyone."
"Wouldn't go anywhere else. Alex is a top gent and a pleasure to do business with."
"Clear and precise communication, fast and efficient delivery. Nothing to fault with the service provided and cannot be more happy with my new watch."
"Excellent service and would not hesitate to buy from again."
"The service from Alex at Watches of Whitby was first class. Alex was super responsive and knowledge about Rolex watches. The watch is stunning h and exactly as advertised. Id highly recommend buying from Alex."
"Delighted with my purchase from Alex he kept me informed every step of the way highly recommended 5 star service."
"Really responsive communication and next day dispatch. The watch was in mint condition so even better than described. Very pleased."
"Incredible customer service and communication from Alex. He will be the first person I contact for my next watch."
"A pleasant experience. Communication with/from Alex was clear and timely every step of the way up. Highly recommended."
"Awesome service and an even better watch! Couldn’t be happier! Transparency regarding the watch condition was great! Helps build confidence"
"everything perfect, thank you"
"Alex, the dealer, gave me an excellent service! Much appreciated!!"